Account Deletion

To delete your customer account on Hyloca, please follow the following steps:

  1. Login to the Hyloca App with your mobile number.
  2. Open the right-side drawer menu.
  3. Tap ‘Delete Account’ to delete your customer account and associated profile information. 


If you are unable to delete your account by logging in, please send us an email to support@hyloca.com with your name, your registered phone number and your reason for deleting your account. Our team will connect with you to verify your identity and support in deleting  your account information.